Objective: Provide secure, auditable IT systems that support administration, teaching, and reporting.

Role & responsibilities: Managed access controls and user accounts; developed data-tracking frameworks; authored user manuals and training materials.

Process & tools: Permission matrices, reporting templates, knowledge base articles, periodic backups.

Outcomes: Centralized access, consistent reporting to leadership, and improved IT literacy among staff. Visuals to include: access-control matrix, manual excerpt, sample report.