Objective: Improve resident safety and compliance through targeted QI projects and digital process upgrades.

Role & responsibilities: Led cross-functional QI committees; performed root-cause analyses; designed interventions; managed audit documentation.

Process & tools: PDSA cycles, incident tracking spreadsheets, electronic documentation SOPs, staff training sessions.

Outcomes: 15% reduction in resident incidents; 100% compliance on annual audits; sustained documentation time savings of 25%. Visuals to include: before/after incident trend chart, PDSA summary one-pager, training slide excerpt.